Terms & Condition
Welcome to Genius Shop. These Terms & Conditions (“Terms”) govern your access to and use of the Genius Shop website, mobile applications, marketplace, products, services, and related features (collectively, the “Platform”).
By accessing, registering for, or using Genius Shop, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Platform.
1. Acceptance of Terms
2. Eligibility
- You meet the applicable age and legal requirements.
- The information you provide is accurate and complete.
- You will comply with all applicable laws and regulations.
- You will not use the Platform for unlawful or fraudulent purposes.
3. User Accounts- Provide accurate, current, and complete information.
- Keep your account information updated.
- Maintain the confidentiality of your password and login credentials.
- Notify Genius Shop promptly if you believe your account has been accessed without authorization.
- Accept responsibility for activity conducted through your account.
4. Genius Shop Marketplace
5. Seller Responsibilities
5.1 Product Listings- Product name and description.
- Quantity and availability.
- Applicable specifications.
- Return and refund conditions.
- Any legally required warnings or disclosures.
5.2 Legal Compliance
5.3 Order Fulfillment
5.4 Returns and Refunds
6. Buyer Responsibilities- Provide accurate delivery and contact information.
- Pay all amounts due for an order.
- Review product descriptions before purchasing.
- Use products only for lawful purposes.
- Follow applicable return and refund procedures.
- Provide truthful and constructive reviews.
- Cooperate reasonably in resolving order disputes.
7. Orders and Purchases- The product is unavailable.
- There is an obvious pricing or listing error.
- Payment cannot be authorized.
- Fraudulent or suspicious activity is detected.
- The seller is unable to fulfill the order.
- The transaction violates applicable law or these Terms.
8. Pricing and Fees- Shipping or delivery charges.
- Marketplace or service fees.
- Other charges disclosed before checkout.
9. Payments
By accessing or using Genius Shop, you agree to comply with these Terms and all applicable laws and regulations.
If you are using Genius Shop on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms.
You must be at least 18 years old, or otherwise have the legal capacity to enter into a binding agreement under the laws applicable to you, to use Genius Shop.
By using the Platform, you represent that:
Certain features may require you to create an account.
You agree to:
You must not sell, transfer, or provide unauthorized access to your Genius Shop account.
Genius Shop may suspend or restrict an account where we reasonably believe that the account has been compromised, misused, or used in violation of these Terms.
Genius Shop may operate as an online marketplace that allows independent sellers to offer products to buyers.
Unless expressly stated otherwise, Genius Shop is not the manufacturer, owner, or seller of products listed by independent sellers.
Sellers are responsible for their product listings, product quality, availability, fulfillment, warranties, and compliance with applicable laws.
Genius Shop may provide marketplace services such as payment processing, communication tools, order management, customer support, and dispute assistance.
Sellers using Genius Shop agree to comply with the following requirements.
Sellers must provide accurate and complete information about their products, including:
Sellers must not provide false, misleading, deceptive, or incomplete information.
Sellers are responsible for ensuring that their products and business activities comply with all applicable laws, regulations, licenses, standards, and consumer-protection requirements.
Sellers must not list counterfeit, stolen, prohibited, illegal, or otherwise unauthorized products.
Sellers must fulfill accepted orders within the time stated in their listings or otherwise communicated to buyers.
Repeated cancellations, failure to ship orders, inaccurate inventory, or other fulfillment problems may result in warnings, restrictions, suspension, or termination of a seller account.
Sellers must clearly state their applicable return, cancellation, replacement, and refund policies where required.
Sellers must honor applicable consumer rights and their published policies.
Genius Shop may assist with disputes between buyers and sellers but does not guarantee a particular outcome unless required by applicable law or expressly stated in a Genius Shop policy.
When purchasing through Genius Shop, buyers agree to:
Buyers must not intentionally abuse refund, cancellation, return, promotional, or dispute systems.
Placing an order constitutes an offer to purchase the selected product.
An order may be subject to availability, payment authorization, pricing verification, seller acceptance, and other applicable conditions.
Genius Shop or the relevant seller may cancel an order where permitted by law, including where:
If an order is cancelled after payment has been received, the applicable amount will generally be refunded using the original payment method or another permitted method.
Prices displayed on Genius Shop may be provided by sellers and may change without notice before an order is placed.
The final amount payable may include:
Any applicable fees charged by Genius Shop will be disclosed before they become payable.
Genius Shop may change its fees in the future by providing appropriate notice where required by law.
Payments may be processed through third-party payment providers.
By submitting payment information, you authorize the applicable payment processor and Genius Shop, where applicable, to process the transaction for the amount displayed at checkout.
Genius Shop does not store payment information except as permitted and necessary for providing the Platform and complying with applicable laws.
Payment services may be subject to the terms and privacy policies of the applicable payment provider.
